Customer Reviews

All went as described by my appliance

All went as described by my appliance

Good service.

Cheap products which do break down but they are great at fixing the items quickly.

couldn't have asked for better

Replacement hob and couldn't have asked for better. Perfect fit and excellent quality product. Delivered with care and on time.
Seamless process.

very simple process

very simple process

Easy to find product required and free…

Easy to find product required and free delivery

Quick delivery

Quick delivery, value for money and item was identical to the one it needed to replace.

Easy transaction

Easy transaction

Customer service spot on

Customer service spot on, item arrived ahead of delivery date, in would recommend this company

Excellent service item received next day

Excellent service item received next day

Easy ordering & great to have free…

Easy ordering & great to have free delivery

Quick delivery

Quick delivery
Well packaged
Good price

Easy to navigate website

Easy to navigate website

Easy smooth service

Easy smooth service

Great product at a extremely good price

Great product at a extremely good price

Very happy with our new hob which was…

Very happy with our new hob which was fitted today

Brilliant service outstanding quick…

Brilliant service outstanding quick delivery and sorted any problems out straight away cooker extraction fan

Delivered on time and intact

Delivered on time and intact.
Yet to be installed but all good so far.

Very smooth.

Very smooth.

Easy to order

Easy to order.
Easy to book a delivery day and it was delivered when I was told it would be.
My husband has installed it and so far we're very pleased (had it up for 48hours).

cooker hood

Easy to follow instructions on site ,even a reminder to get filters.

I ordered incorrect item

I ordered incorrect item, spoke to a lady called Dee in c/services who cancelled delivery & reordered correct appliance. Amazing customer service 10 out of 10 Dee 👍

Great product at a great price plus…

Great product at a great price plus free delivery.

I purchased an extractor fan cooker…

I purchased an extractor fan cooker hood, and the experience has been nothing short of frustrating. First, one of the parts was faulty, and it took six weeks for an engineer to come out and address the issue. When he arrived, he discovered that the part he brought was incorrect.

To make matters worse, there was no follow-up communication from the office team to keep me informed. After chasing them for an update, they finally called me a week later to inform me that the correct part would not be available for several months.

In the meantime, I’ve been left with a hood awkwardly installed in a way that people can easily bang their heads on. I had already paid someone to install it, but I was told they can’t send a replacement unit with an engineer because their engineers only handle repairs—not new installations. So I'm expected to buy a new unit and pay for an additional install cost.

It’s now been two weeks since I last heard anything, and I’m still waiting for a resolution. This entire process has been extremely inconvenient and poorly managed.

Payments

Good choice of payments.

Very easy process .

Very easy process .

Great product and service

Great product and service

Initial issue with damaged goods on…

Initial issue with damaged goods on delivery but replacement sent within 4 days. Other than that, all went well and staff on the phone very polite and efficient

Quick and easy

Quick and easy

Great thanks

Great thanks

it was a good experience …

it was very easy from start to finish from first ordering the appliance,the email I replied to confirm my order and then the delivery which kept me informed from start to finish

Excellent easy to use

Excellent easy to use

easy search and specific product I…

easy search and specific product I needed was in stock and purchasing was simple.

Smooth service

Smooth service

As good as more expensive brands

This warming draw is stylish and functional and works as well as the Neff warming draw we bought it to replace. The service from MyAppliances was as ever very good.

Quick and easy to use

Quick and easy to use

Nice looking product

Nice looking product

Very easy and reasonable price.

Very easy and reasonable price.

Excellent communications

Excellent communications, reasonable prices.

My appliances look amazing in my new kitchen. Swift delivery.

Bought an oven with 2 years warranty…

Bought an oven with 2 years warranty and 5 year parts warranty. We didn’t realise there was a warranty on the oven so took out the defective heating elements ourselves but had trouble sourcing the parts ourselves. So we contacted my appliance to try to get the details of the oven, (nothing on the oven at all) we were then informed that it was under warranty so they would send someone around. He turned up really fed up that he had to travel to Cornwall for a job. Took one look and said he isn’t touching it as the elements had been removed already.
Rang up the company who backed their engineer and also found out that the parts warranty is also now not applicable. Will never use the company again. The charges for the original fitting were even high. The order number was 90334481

econolux gas oven

Good contact through ordering and delivery but afterwards a different matter.Brought a single gas oven but everything I cook burns on the bottom,even cakes or is done to a crisp.Asked the if this was normal ,no reply ( temperature is 180) .Also seems oven is hotter at the bottom rather than the top but haven't received any confirmation this is correct.Oven is econolux .

Order no is SA729851