Privacy
Payments made through this site are 100% secure; our provider uses Secure Socket Layer (SSL) technology to create a secure later between your browser program and internet connection for maximum safety online.
Upon placing an order on our site, a small padlock will appear in your browser’s window. This shows that your browser is displaying a secure page, and you’ll find that if you click on this padlock you will see the digital certificate information which guarantees the page’s identity.
SSL also encrypts data and verifies that it was not altered between communications between your computer and the server. To the very best of our knowledge there has never been a breach of security reported using SSL technology, and at no point are any credit card transactions sent via an unsecure connection.
For your safety online, we do not store credit card details, nor do we share customer details with any third parties. We process all of our payments via a third party supplier (Adyen or PayPal) and we do not store your credit/debit card details.
We share your information in very limited circumstances set out below:
When we are obliged to do so (e.g for legal reasons), when we need to work with a third party or core service provider, for example a logistics service or IT service provider. Each provider is selected carefully, and we only pass information that is required for them to perform that service on our behalf. They cannot use your data for any other purpose.
Click here to view our Privacy Policy.
| Adyen | This is our primary payment gateway, we must pass them your personal details to take payment. Data shared: name, email, address, credit card, identification details. |
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| PayPal | This is our secondary payment gateway, we must pass them your personal details to take payment, or apply for finance Data shared: name, email, address, identification details. |
| DPD, DX Delivery, Royal Mail | We need to pass your details to our delivery partner so that your goods can be delivered. Data shared: name, phone, email, address |
| Trustpilot | So that we can send customer and product review requests to our customers. Data shared: name, email, order item details |
| LiveChat Inc | So that we can offer our customers a facility to chat with us other than by phone, email. Data shared: name, email, identification details such as IP address |
| So that we can understand our website performance and make improvements Data shared: Anonymized identification details |
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| Nextopia | So that we can improve the quality of our customers’ website searches Data shared: Identification details such as IP address |
| Ukwarranty | So that we can improve the quality of our customers’ user experience by keeping them up to date on the warranty of their products. Data shared: name, email, order item details |
Cookies
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.
Persistent marketing and analytics cookies
These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.
By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.
The user’s consent and revocation of consent
Setting cookies for marketing purposes is subject to the user’s consent, which will have to be obtained before the cookies are set on the user’s device. In addition, the web browser or device often allows the user to change the settings for the use of cookies. More information on how to adjust the settings can be found in the browser of device reference information, and on aboutcookies.org.
About Klarna
Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.