- Company Information
- Delivery and Returns
Our objective
At MyAppliances, our customers always come first. We are committed to delivering exceptional service every step of the way, ensuring a seamless and hassle-free experience. Don’t just take our word for it—visit our Trustpilot page to see why we’re rated ‘Excellent’!
Our dedicated customer service team is here to assist with any questions and ease any concerns you may have. We are committed to providing unparalleled support, ensuring that the service you receive is second to none.
We offer an unbeatable 5-year parts and 2-year labour guarantee on most of our products. With our trusted team of engineers, your appliances are in good hands, and service calls are handled promptly and efficiently. Enjoy peace of mind knowing that our comprehensive warranty ensures your appliances receive top-notch care, and our dedicated support team is always ready to assist you.
Who we are
Established in 2014, over the past decade MyAppliances has expanded its reach, consistently delivering appliances to customers nationwide, but we've been in the industry much longer! We’re part of a major European group of manufacturers that has been manufacturing domestic appliances for over 75 years.
With over 75 years of expertise, we proudly stand as a pioneering manufacturer in a range of kitchen appliances. Established in Spain in 1947, our product line expanded to include extractors, cooker hoods, decorative hoods, ovens, microwave ovens, induction hobs, ceramic hobs, gas hobs and more.
Since our founding, we have consistently grown and solidified our market leadership. In 1999, we further cemented our industry presence by opening our first factory in China, marking a significant milestone as the first in our sector to extend manufacturing to the region. Our remarkable success can be attributed to our strong commitment to innovation, relentless research and development, and robust international marketing strategies.
Our commitment to meticulous attention to detail and the exceptional skill of our professionals ensure the highest quality in manufacturing. We proudly hold certifications that affirm the excellence of our processes and products. Yet, our greatest accolade is the daily satisfaction of our customers—an endorsement that continuously inspires our work.
Why buy from us
Our direct-from-manufacturer approach is more than just a business model; it’s a commitment to quality and customer satisfaction. By avoiding traditional intermediaries, we ensure that each product we offer is not only freshly produced but also adheres to our stringent standards. This direct relationship allows us to closely monitor and maintain high quality across our product range.
Moreover, this method eliminates the additional mark-ups typically associated with multiple layers of distribution, making our offerings more affordable without compromising on quality. Customers benefit from competitive pricing and the reassurance that their purchase is fully backed by the manufacturer’s guarantee.
Our coverage includes comprehensive warranties and responsive customer service, directly managed by our team. This means quicker resolution of any issues and direct communication channels for our customers, enhancing their overall experience and trust in our brand.
Customers love our products!
Our appliances receive great appraisal from our happy customers, within our product pages you’ll see plenty of 4 to 5 star product reviews, along with thousands of positive customer reviews as well as!